Privacy policy

Don Van Hoven respects your privacy and takes the protection of your personal information seriously.

When you use our website, place an order, contact us, or sign up for updates, we may collect information such as your name, email address, delivery details, order information, and information about how you use the website.

We use this information to process and deliver orders, provide customer support, manage returns and refunds, improve the website, prevent fraud, and communicate with you where appropriate.

Our store is hosted on Shopify, and some of your information may be processed by Shopify and other services we use to operate the store, including payment providers, delivery companies, analytics services, and marketing platforms.

We do not directly store your full payment card details. Payments are handled by the relevant payment provider.

We may use cookies and similar technologies to help the website work properly, understand how people use the site, and support advertising and marketing. You can manage cookies through your browser or any cookie controls available on the website.

We may share personal information with trusted service providers where necessary to operate the store, fulfil orders, process payments, provide delivery, run the website, or comply with legal requirements.

We do not sell your personal information.

We only keep personal information for as long as reasonably necessary for the purposes it was collected for and to meet any legal or business requirements.

You may have rights over your personal information under UK data protection law, including the right to ask what information we hold about you, request corrections, request deletion in certain circumstances, or object to certain uses of your information.

If you want to contact us about your personal information or this Privacy Policy, email:

support@donvanhoven.com

 

 

We may update this Privacy Policy from time to time if our website, services, or legal requirements change.